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Clients and Testimonials
"We asked our vet to be referred to Kim after our cat, Max, started showing
aggressive behaviour towards our female cat, Honey, and was attacking us too. We had moved to a new area and he was getting
into fights and scraps with the neighbourhood cats, and then coming home and taking it out on us. He was also suffering many
cat bite injuries and abscesses. The attacks escalated to the point where we simply did not know how to deal with him anymore,
and it was having a negative effect on Honey and our stress levels. Kim spent a great deal of time on our case, helping us to understand why Max was behaving
in this way. We had assumed he was being a bully outside the house as well as inside, but Kim explained that it seemed he
was being bullied so the changes we made needed to be sympathetic to his circumstances. Kim's behaviour modification report
was incredibly detailed and was indispensable for the first weeks of treatment. Kim advised us how to make our garden more
Max-friendly to discourage other cats (and it's worked) and also what changes to make within our house and to our routines
to assist Max better with what he was experiencing. With the help of all this and a small amount of mild medication both cats
are now much happier, and we have really started to enjoy having them around again. It wasn't always easy, but it was most
definitely worth it. Max is much calmer and Honey is a lot bolder, so balance has mostly been restored. Throughout the whole process, Kim was extremely supportive.
We had some tough days, and she was always at the end the phone to reassure and advise. She warned us there would be setbacks,
and there were, but she always helped us out, and now we feel much more able to cope with Max if something doesn't go entirely
right. Kim was very realistic about what could be achieved, and always took the time to explain the bigger picture as well.
We cannot fault the work that she has done for us, and the difference that it has made to all of us, and for that we will
always be very grateful". - Lucy, Julian ... Max and Honey - Wirral "Dear Kim, this
is just a quick email to thank you very, very much for your excellent and invaluable advice regarding Samson. Many, many thanks for all your invaluable
advice, e-mails and patience. We particularly appreciate the fact that your interventions were humane. We would highly
recommend you to anyone with a pet experiencing behavioural problems. Your solutions were excellent!!" " After many sleepless nights we contacted
our veterinary surgeon, who kindly gave us Kim at CAT-astrophes details. After filling in a case history, we arranged
an appointment and Kim came out to visit. After a very thorough discussion of all incidents in Cheryl's history we were given
a plan to follow. We followed Kim's advice and were soon able to i nteract happily with our cat again. Cheryl has improved immensely and although she has occasionally displayed a little
aggression over the past nine months, we feel we have our little girl back. Having Kim's support and advice for
that time has been invaluable. Over those months Kim has passed on information to us that has helped us work with Cheryl daily
on her behaviour. When we see signs of aggression or any other behaviour issues arise in Cheryl, we now have the knowledge
and skills to handle her calmly and effectively. We can gladly say that we now have a happy and very loving cat that snuggles,
purrs, and plays with us again! We cannot thank Kim enough for her help and support throughout these past nine months!!
What amazing help at a time when we needed it more than ever!" - Bill and Margaret (and our gorgeous girl, Cheryl!!) – Lanarkshire "It
is with confidence that I write a recommendation for Kim Houston’s services as a Feline Behaviourist. We enlisted her help when our 6-year-old Persian
cat, Fliss, had become increasing fearful of her pet carrier. It was a necessity that she used her carrier as she was diabetic
and had to take regular trips to the vets. However, over a period of a few
months she became totally unapproachable when we tried to put her into her pet carrier. If we tried to catch her, she would try to bite
and scratch us. The situation became very stressful for all the family. We immediately put into effect Kim’s suggestions and within a short amount
of time saw very good results. It has now been 4 months and Fliss is happy and able to enter her pet carrier without any complaints!! She has had several trips to the
vets and willingly enters her carrier for the journey. Life seems so much easier!! Kim has continually
been supportive and has kept up communications and provided prompt responses to my questions. Fliss is doing fabulous and
I’m so relieved to know I can leave take her to the vets now without stress to either of us! - Jackie and Fliss - Edinburgh
" We asked for Kim’s help after our lovely but slightly crazy boy Monty had behaviour
that we could no longer cope with. Although he had a sweet nature and obviously loved us, he had a tendency to bite and scratch
at our hands and feet to the extent that we couldn’t let our niece and nephew (and scared adult family members!) in
the same room as him. We also worried about letting him outside where children were playing. Meeting Kim has been beneficial to us and our pets in many ways." "We adopted Evie with her friend
Elliot from a local cat rescue centre and had been told of her sad history, having been found abandoned in a plastic bag.
While we expected her to be nervous, we thought that she would settle with time and encouragement but it soon became apparent
Evie would need professional help. While Elliot settled quickly into his new home, Evie
was very distressed, spending the first five days with us up the chimney and only coming down at night to use her litter tray!
When we did manage to get her out, any attempt by us to approach her was met with growls and spitting, poor Evie was
terrified. We enlisted Kim’s help. Her help was invaluable; she visited us at home, gave us advice, a plan to follow
and some herbal medication which helped to build up Evie`s confidence. It has been
a slow process, but Evie is much more relaxed and confident with us now and continues to improve daily. She is still frightened
of strangers, but will on occasions come into the room to “have a quick look” at visitors before disappearing
again. We have also managed to get her to the vets for vaccinations, something I never thought we would manage. Best of all, we have heard Evie purr recently, she will climb up and sit next to us, even getting on our knees.
This improvement, I feel would never have been achieved without Kim’s excellent advice and support. We cannot recommend
her highly enough to anyone with an cat with behavioural problems". - Trisha, Jim
..... Evie and Elliot - Wirral |
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Cheryl, our gorgeous little girl, had become aggressive towards us after a confrontation
at a window with a neighbourhood cat. After a weekend full of attacks we were not even able to approach her, it was so distressing
to us. 
